Free standard shipping on every order to the 48 contiguous United States and Washington, DC. Delivery takes 3–8 business days.

Last updated October 31, 2026

Where we ship

We deliver to street addresses in the 48 contiguous United States and Washington, DC. We don't currently ship to Alaska, Hawaii, U.S. territories, APO/FPO/DPO addresses or outside the United States, and we can't release orders to package forwarding services.

Power stations, batteries and other products containing lithium cells are regulated as hazardous materials in transport and travel by ground only. They can't be delivered to PO boxes or parcel lockers.

Shipping cost and delivery time

Method Cost Delivery time
Free Standard Shipping Free, no minimum order 3–8 business days

Free Standard Shipping is our only shipping method and applies to every product and every order. The shipping cost is shown before you pay and is never added afterwards. Sales tax, where it applies, is calculated at checkout from your delivery address. We don't charge handling fees.

Processing time

The 3–8 business days are counted from the day you place your order and include 1–2 business days for us to process and pack it, Monday to Friday, excluding U.S. federal holidays. Orders placed after 12:00 PM ET or on a weekend or holiday start processing the next business day. Delivery times are estimates, not guarantees.

Availability is shown on every product page. If an item becomes unavailable after you order, we'll email you within one business day with a new ship date and you can choose to wait or cancel for a full refund.

Multiple packages

Orders ship from warehouses in the United States. Some items ship directly from the brand or distributor, so an order with several products may arrive in separate packages on different days, each with its own tracking number.

Tracking your order

We email tracking details as soon as your order ships. The carrier may take up to 48 hours to show the first scan. You can also track your order or contact us for an update.

Damaged, lost or late deliveries

  • Inspect your delivery and report any shipping damage within 48 hours, with photos of the box and the product. If the carrier asks you to sign, note any visible damage on the delivery receipt before signing.
  • If your order hasn't arrived within 15 business days of shipping, contact us and we'll open a claim with the carrier and send a replacement or a full refund.
  • Please check that your delivery address is correct at checkout. Address corrections after dispatch may incur a carrier fee.

Questions about this policy

Store policies: Shipping Policy · Return & Refund Policy · Order Acceptance & Cancellation · Payment & Billing Terms · Warranty Policy · Product Safety & Use · Privacy Policy · Terms of Service · All policies